Brockton Community Behavioral Health Center (CBHC)
Behavioral Health • Brockton, MA
Ratings by platform
- Addiction Helpline America: 2.4 out of 5 stars (24 reviews)
- Detox.net: 3.2 out of 5 stars (24 reviews)
What patients say
Patients praise
- Compassionate and competent staff mentioned by some former clients
- Effective primary treatment reported by some individuals
- Relatable counseling staff for some patients
Common complaints
- Difficulty with communication and unresponsiveness (e.g., unanswered phones)
- Concerns regarding staff professionalism, empathy, and conduct
- Frustration with facility policies such as visitation rules
- Inconsistent follow-up care after discharge
- Perceived lack of adequate support or ineffective stabilization efforts
In patients' words
"This place is horrible. They never answer the phone, cannot get any information on a relative... The lack of communication and empathy was troubling."
— LocalityBiz review regarding BMC/High Point associated services"Satisfied clients told of a compassionate and competent staff, engaging activities and groups, and effective primary treatment."
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