Brockton Community Behavioral Health Center (CBHC)
Behavioral Health • Brockton, MA
Ratings by platform
- Addiction Helpline America: 2.4/5 (24 reviews)
- Detox.net: 3.2/5 (24 reviews)
What patients say
Patients praise
- Compassionate and competent staff mentioned by some former clients
- Effective primary treatment reported by some individuals
- Relatable counseling staff for some patients
Common complaints
- Difficulty with communication and unresponsiveness (e.g., unanswered phones)
- Concerns regarding staff professionalism, empathy, and conduct
- Frustration with facility policies such as visitation rules
- Inconsistent follow-up care after discharge
- Perceived lack of adequate support or ineffective stabilization efforts
In patients' words
"This place is horrible. They never answer the phone, cannot get any information on a relative... The lack of communication and empathy was troubling."
— LocalityBiz review regarding BMC/High Point associated services"Satisfied clients told of a compassionate and competent staff, engaging activities and groups, and effective primary treatment."
— Best Rehabs review summaryMore clinics in Brockton
Bethel Family Medicine
Patients praise: Thorough and attentive doctors who listen to patients · Caring and professional staff.
Massasoit Dental Associates
Patients praise: friendly and welcoming staff · professional and knowledgeable dentists.
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