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Wound Care Center

Wound CareBristol, CT

★★★☆☆3.0/558 reviews across 3 platforms

Ratings by platform

  • RateMDs (Bristol Hospital): 2.8/5 (11 reviews)
  • Birdeye (Bristol Health Medical Care Center): 2.7/5 (40 reviews)
  • Dr. William Marshall (Medical Director, Wound Care Center): 4.9/5 (7 reviews)

What patients say

Patients praise

  • Professional and courteous staff in specific departments
  • Efficient and prompt service reported by some patients
  • Positive reception of specific medical directors and providers
  • Clean and well-maintained facilities

Common complaints

  • Reports of rude or disrespectful staff interactions
  • Dissatisfaction with billing practices and unexpected charges
  • Frustration with follow-up, case management, and appointment scheduling
  • Concerns regarding the thoroughness of medical examinations and treatment plans

In patients' words

"Went to the wound center about 6 times an was there about 10 minutes , wash the wound new bandage and left . There billing dept charged me seperate from the doctors work and charged me 2,800.00 dollars and put me in collection without notice."

RateMDs review for Bristol Hospital

"Dr. Marshall was terrific. He explained everything and was very easy to talk to. I am very glad that PCP referred me to him and I would definitely recommend him to my family and friends."

Bristol Health provider review for Dr. William Marshall

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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