Expert Urology Services | Bristol Health
Urology • Bristol, CT
Ratings by platform
- Birdeye (Bristol Urologic Associates - Bristol, CT): 2.8 star rating (6 reviews) (6)
- Doctify (Bristol Urology Associates - Bristol, UK): 5 out of 5 stars (overall patient rating) (10 reviews)
- Health US News (Urologists at Bristol Hospital): Patient Experience score 5 / 5
What patients say
Patients praise
- High ratings and positive patient experiences for Bristol Urology Associates (Doctify shows 5/5 and reviews praising friendly/helpful staff and appointment experience)
- Complaints process and patient feedback pages indicate a structured approach to addressing issues and ensuring responsiveness
- Provider profiles emphasize specialized expertise (e.g., board-certified urologist with years of experience)
Common complaints
- Low rating and negative experiences reported on Birdeye, including claims of not taking concerns seriously, rude phone staff, and poor communication/follow-up
- Some negative bedside manners and advice being discouraging mentioned in Birdeye reviews
In patients' words
"“Dr. Hammerich did not take any of my medical concerns seriously. The woman who answers the phone and works in his office was extremely rude. They never return phone calls back…”"
— Birdeye review text (Bristol Urologic Associates)"“Easy to book, appointment started on time and staff were very friendly and helpful”"
— Doctify review snippet (Bristol Urology Associates)"“Overall great experience.”"
— Doctify review snippet (Bristol Urology Associates)"“If things go wrong… we will take action to put them right… respond positively to issues raised by our patients…”"
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