Find Quality Care Near You | Bristol Health Locations
Primary Care • Bristol, CT
Ratings by platform
- Birdeye (Bristol Health Medical Care Center, Bristol, CT): 2.7 out of 5 (40 reviews)
- Birdeye (Bristol Health Primary Care & Infectious Disease, Bristol, CT): 4.7 out of 5 (33 reviews)
- Birdeye (Bristol Health OBGYN, Bristol, CT): 4.7 out of 5 (63 reviews)
- Birdeye (Bristol Health Home Care & Hospice, Bristol, CT): 3.7 out of 5 (6 reviews)
- Healthgrades (Bristol Hospital, Bristol, CT): 59% patients would definitely recommend (Patient Experience) (Not specified in provided snippet)
- RateMDs (Bristol Hospital, Bristol, CT): 2.8 out of 5 (11 reviews)
What patients say
Patients praise
- Some departments/locations receive high patient ratings (e.g., primary care and OBGYN).
- Positive feedback mentions helpful, attentive staff and good experiences in-office or during procedures.
- Healthgrades summary indicates a meaningful portion of patients would definitely recommend the hospital.
Common complaints
- Other locations show low ratings and include complaints about experience, follow-up, and responsiveness.
- Some reviews describe poor administrative/communication handling or delays.
- Hospital-level ratings/recommendation are not universally high (mixed-to-negative sentiment on third-party review sites).
- Counseling center reviews include serious complaints about treatment approach and perceived lack of support.
In patients' words
""Extremely poor experience as brand new patients. Don't waste your time. Also, whomever is copying and pasting the response to call the Customer Care Line.....they don't call back or fix anything.""
— Birdeye review excerpt (Bristol Health Medical Care Center)""Dr. Shanmugam is GREAT!! So is the support staff at this location.""
— Birdeye review excerpt (Bristol Health Primary Care & Infectious Disease)""The office canceled my appt, and pushed me out into late May last minute. They are always very rude, and the staff doesn't work with you.""
— Birdeye review excerpt (Bristol Health OBGYN)""The absolute worst hospice experience I have ever had.""
— Birdeye review excerpt (Bristol Health Home Care & Hospice)""God help it if you need guidance. I highly recommend you never go to Bristol Hospital " Counseling Center.""
— localitybiz.com review excerpt (Bristol Health Counseling Center)""I would never go to this hospital again""
— RateMDs review excerpt (Bristol Hospital)More clinics in Bristol
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