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Heritage Medical Associates

Dermatology • Brentwood, TN

★★★★☆4.2/541 reviews across 3 platforms

Ratings by platform

  • Vitals: 4.4/5 (20 reviews)
  • WebMD Care: 5/5 (2 reviews)
  • Healthgrades: 3.9/5 (19 reviews)

What patients say

Patients praise

  • Physicians described as warm, caring, knowledgeable, and thorough
  • Patients report feeling listened to and not rushed during appointments
  • Courteous and helpful office staff
  • Efficient and easy check-in process at times

Common complaints

  • Concerns regarding the high cost of minor dermatological procedures
  • Difficulties reaching the office by phone for scheduling, requiring voicemails and waiting for return calls

In patients' words

"Dr. Caudil is an outstanding physician. She was very thorough and she very carefully explained her findings."

— WebMD Care Review

"The cost of minor procedures is too high. A very simple procedure to freeze off a small growth costs $140. The procedure took about one minute, so that's $140 PER MINUTE!!"

— Vitals Review

"they never answer the phone regarding scheduling. You must leave a vm and hope they call you back when its convenient for you"

— WebMD Care Review of Heritage Medical Associates Westgate Pc

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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