Brentwood, Tennessee - Premise Health Wellness Center
Wellness Center • Brentwood, TN
Ratings by platform
- Birdeye: 4.9/5 stars (941 reviews)
- Vitals: 4.5/5 stars (Not explicitly stated (no reviews listed))
What patients say
Patients praise
- Staff described as kind, professional, and knowledgeable by many patients
- Generally positive experiences with specific providers and efficient appointment processes
- User-friendly website information
Common complaints
- Difficulty reaching the office via phone, particularly during the pandemic
- Issues with billing, test results, and administrative follow-up
- Concerns regarding staff attitude and professionalism in certain locations
- Employee reviews cite poor management and company policies
In patients' words
"The whole team was kind and professional... Dr Primm and his staff are very professional and courteous."
— Birdeye"I have left this practice twice... During Covid they never answered the phone, EVER."
— Yelp"Messed up my annual physical test results and left me hanging for months trying to battle it out with the Diagnostic company over charges that were accrued due to their mishap!"
— TrustburnMore clinics in Brentwood
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