Imaging MRI CT - Connecticut Orthopaedics

Patients praise

• Many patients praise the clinical competence of surgeons and physical therapists
• Supportive, kind, and professional front office and nursing staff in certain departments
• Convenience of having integrated imaging and urgent care services on-site
• Clear explanations of medical issues and treatment options provided by many providers

Common complaints

• Complaints regarding condescending or dismissive bedside manner from some physicians
• Reports of understaffing and poor communication from administrative or support staff
• Specific incidents involving difficulty with scheduling or cancelled appointments due to administrative errors
• Accessibility concerns, such as a lack of convenient handicap access to building doors