Family Medicine in Bradford, PA - Find a UPMC Provider
Family Medicine • Bradford, PA
Ratings by platform
- UPMC Provider Profile (Filane Crumrine, CRNP): 4.9 out of 5 (177 ratings, 25 reviews)
- Vitals (Dr. Jill Owens): 3.4 out of 5 (9 ratings, 3 written reviews)
- LocalityBiz (UPMC Outpatient Center): Predominantly 5-star ratings with one 1-star review (Multiple user submissions)
What patients say
Patients praise
- Attentive and caring providers who listen to patient concerns
- Professional and pleasant office staff
- Convenience of having specialist and imaging services available locally
- Clear explanations of medical conditions and treatments
Common complaints
- Long wait times for appointments and in the lobby
- Inconsistencies or errors in billing and collections processes
- Concerns regarding patient safety, fall risk handling, and clinical procedures during hospital visits
- Strict rescheduling policies for late patients
In patients' words
"Filane took the time to hear my concerns, talk through thoughts and shared her advice with me in a meaningful, and kind way. She did not rush me, and listened to all my concerns."
— UPMC Provider Review (Filane Crumrine, CRNP)"I was one of Dr. Owens first patients, when she came back to her hometown to open up her practice. Her patients are her priority. Always takes her time,no matter how busy the office is. Her office help is exceptional!!"
— Vitals Review (Dr. Jill Owens)"If patients are 15 minutes late to their appointment the office usually makes your reschedule. So tell me why a patient should have to sit and wait for 1.5 hr to be seen?"
— LocalityBiz Review (UPMC Outpatient Center)More clinics in Bradford
Bradford Family Medicine
Patients praise: High satisfaction with specific individual providers, particularly Dr. Jill Owens · Patients feeling treated with compassion and thorough care by preferred clinicians.
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Patients praise: Professional and knowledgeable clinicians · Courteous and friendly bedside manner.
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Patients praise: High level of medical expertise and professionalism from providers · Clear, empathetic, and thorough communication regarding diagnoses and treatment options.
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