Bradford Family Medicine
Family Medicine • Bradford, PA
Ratings by platform
- Facebook: 88% recommend (6 reviews)
- U.S. News & World Report (Dr. Jill M. Owens): 5/5 (Excellent) (44 reviews)
What patients say
Patients praise
- High satisfaction with specific individual providers, particularly Dr. Jill Owens
- Patients feeling treated with compassion and thorough care by preferred clinicians
- Positive recognition for exemplary patient care by staff members
Common complaints
- Difficulties reaching the office by phone (persistent busy signals, no voicemail)
- Complaints regarding unprofessional, rude, or dismissive nursing/office staff behavior
- Reports of poor communication, including delays in portal responses or lack of follow-up on medical issues
- Allegations of cleanliness issues and potential HIPAA/billing concerns
In patients' words
"Phone service is a joke. It always rings busy and there's no voicemail... Nurses are super rude and you can wait up to a week for a response on the portal."
— LocalityBiz User Review"I have zero complaints about anything or anyone here! I and my children have been patients here for years and have always been treated with compassion."
— LocalityBiz User ReviewMore clinics in Bradford
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