Services | Boys Town Nebraska
Pediatrics • Boys Town, NE
Ratings by platform
- Birdeye (Downtown Clinic): 3.8/5 (20 reviews)
- Birdeye (Psychiatric Inpatient Center): 3.9/5 (7 reviews)
- TrustReviewers.com (West Hospital): 4.7/5 (85 reviews)
- Birdeye (Residential Treatment Center): 1.4/5 (37 reviews)
- Birdeye (Downtown Clinic): 4.1/5 (18 reviews)
- HealthyHearing.com: 4.5/5 (16 reviews)
What patients say
Patients praise
- Praise for professional, kind, and knowledgeable clinical and nursing staff across various hospital departments
- High satisfaction with surgical and specialized medical care outcomes for children and families
- Positive feedback on communication and thoroughness of specific doctors during patient consultations
- Appreciation for the patient portal and ease of accessing health records
Common complaints
- Reports of traumatizing experiences, emotional abuse, and lack of compassion from staff in residential programs
- Concerns regarding billing issues and insurance acceptance transparency
- Difficulties with appointment scheduling and administrative responsiveness
- Allegations of discrimination, specifically related to gender identity and inclusion in residential treatment settings
- Concerns about high staff turnover and inadequate staff-to-youth ratios in residential facilities
In patients' words
"Boys Town Doctors are the best. I know it sometimes takes a while to get an appointment but that just shows how much people love them."
— TrustReviewers.com"I was in the C unit, which is a girls unit, and I am a transgender male. I was absolutely not treated as a boy, which led to me detransitioning later that year, even though I did not want to."
— Birdeye Residential Treatment Center review"The emotional abuse, constant shaming, and lack of compassion from staff have left deep wounds that I still carry today."
— Birdeye Downtown Clinic review"I am appalled at the incredible unprofessionalism of Nancy at the front desk in her abject refusal to assist me in making an appointment."
— HealthyHearing.com reviewMore clinics in Boys Town
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Boys Town National Research Hospital - Lakeside Clinic
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Boys Town National Research Hospital - Lincoln Clinic
Patients praise: Pediatric specialists described as patient, knowledgeable, and comfortable to work with · Efficient and thorough medical testing and explanations.
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