Boys Town National Research Hospital - Lincoln Clinic
Pediatric Neurosurgery • Boys Town, NE
Ratings by platform
- HealthyHearing.com (Boys Town National Research Hospital): 4.5/5 (16)
- Birdeye (Boys Town Downtown Clinic): 4.1/5 (18)
- TrustReviewers.com (Boys Town National Research Hospital – West): 4.7/5 (85)
What patients say
Patients praise
- Pediatric specialists described as patient, knowledgeable, and comfortable to work with
- Efficient and thorough medical testing and explanations
- Kid-friendly and professional medical staff
Common complaints
- Difficulty scheduling appointments and administrative issues
- Reports of unprofessional staff conduct at front desks
- Dissatisfaction with billing and insurance communication processes
- Negative patient experiences regarding post-operative trauma and behavioral treatment legacy concerns
In patients' words
"Dr.Lulla made the experience so comfortable. He was so patient and listened to all my concerns and explained everything so clearly."
— Birdeye review (Downtown Clinic)"Nancy first told me she can't do anything with my authorization number and can't make an appointment without a referral from my doctor... What a complete and disgraceful failure of customer service."
— HealthyHearing.com review"The billing here is horrible. For 2 MONTHS they missed the fact that they did not accept my insurance... I would not have incurred these bills had I known my insurance wasn't accepted."
— Birdeye review (Downtown Clinic)More clinics in Boys Town
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