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Boys Town National Research Hospital - Lincoln Clinic

Pediatric Neurosurgery • Boys Town, NE

What patients say

Patients praise

  • Pediatric specialists described as patient, knowledgeable, and comfortable to work with
  • Efficient and thorough medical testing and explanations
  • Kid-friendly and professional medical staff

Common complaints

  • Difficulty scheduling appointments and administrative issues
  • Reports of unprofessional staff conduct at front desks
  • Dissatisfaction with billing and insurance communication processes
  • Negative patient experiences regarding post-operative trauma and behavioral treatment legacy concerns

In patients' words

"Nancy first told me she can't do anything with my authorization number and can't make an appointment without a referral from my doctor... What a complete and disgraceful failure of customer service."

— HealthyHearing.com review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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