Best of Omaha | Boys Town
Pediatric Neurosurgery • Boys Town, NE
Ratings by platform
- Birdeye (Residential Treatment Center): 1.4/5 (37)
- Birdeye (Downtown Clinic): 4.1/5 (18)
- Yelp (Pediatrics): 3.8/5 (14)
- Birdeye (Ear, Nose & Throat): 4.4/5 (33)
- BBB (General): 2/5 (17)
What patients say
Patients praise
- high quality of specialized medical care, particularly in neurology, ENT, and craniofacial services
- recognition as 'Best of Omaha' in multiple healthcare categories like Behavioral Health, ENT, and Pediatric Neurology
- positive experiences with specific medical providers described as caring, patient, and knowledgeable
- effectiveness of specialized surgical and diagnostic procedures for pediatric conditions
Common complaints
- concerns regarding treatment efficacy and long-term impact in residential programs
- reports of negative interpersonal experiences with staff, including alleged lack of compassion or misgendering
- frustrations with administrative processes, such as long hold times for scheduling and billing/insurance complications
- claims of perceived shifts in focus from patient care to profitability over time
In patients' words
"I would recommend Boys Town Hospital for neurology. They have made me and my family feel so safe."
— Patient family member testimonial"Boys Town is not a good place. I was in the C unit, which is a girls unit, and I am a transgender male. I was absolutely not treated as a boy..."
— Former residential patient review"Their appointment scheduling system sucks . It takes more than 45 mins on call for just scheduling a new audiology appointment."
— Patient/parent reviewMore clinics in Boys Town
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