Pediatrics | Boys Town National Research Hospital
Pediatrics • Boys Town, NE
Ratings by platform
- HealthyHearing: 4.5 out of 5 (16 reviews)
- Birdeye (Downtown Clinic): 4.1 out of 5 (18 reviews)
- TrustReviewers (West Hospital): 4.7 out of 5 (85 reviews)
What patients say
Patients praise
- High clinical expertise and compassionate care from physicians and specialists
- Patient-centered approach, particularly in neurology and pediatric care
- Informative and thorough diagnostic and testing processes
- Promptness and efficiency of nursing staff once seen
Common complaints
- Difficulties with scheduling and appointment management
- Billing and insurance transparency issues
- Concerns regarding hospital policies, particularly regarding parental presence during procedures
- Negative reports of past behavioral treatment experiences, including claims of emotional distress
- Unprofessional communication from administrative staff
In patients' words
"I am appalled at the incredible unprofessionalism of Nancy at the front desk in her abject refusal to assist me in making an appointment."
— HealthyHearing Reviewer"I can't stress enough how amazing Dr. Dinesh Lulla is! My daughter needed to start seeing a neurologist... Dr.Lulla made the experience so comfortable."
— Birdeye Reviewer"They did not allow us to go back to the operating room with her or be there when she woke up from the surgery in the recovery room and now she is terrified... If this is the normal policy then it should seriously be changed."
— TrustReviewers ReviewerMore clinics in Boys Town
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