Boys Town National Research Hospital - Downtown Clinic
Pediatric Ophthalmology • Boys Town, NE
Ratings by platform
- Birdeye: 3.8/5 stars (20 reviews)
- HealthyHearing: 4.5/5 stars (16 reviews)
- TrustReviewers: 4.7/5 stars (85 reviews)
What patients say
Patients praise
- highly rated expertise and compassionate care from medical staff
- kid-friendly and welcoming environment
- thoroughness and clear communication from doctors during appointments
- positive experiences with specialized services such as audiology, ENT, and pediatric care
- appreciated use of technology like patient portals and telehealth for convenience
Common complaints
- occasional complaints about administrative staff, such as difficulties with appointment scheduling or reception interaction
- some reports of long wait times for appointments
In patients' words
"Patient, knowledgeable and efficient. Very nice to be around."
— HealthyHearing patient review"Boys Town Doctors are the best... Dr. Hoarty always takes the time necessary to discuss all of my medical tests and questions... The nurses line calls back in a very timely manner."
— TrustReviewers patient review"I am appalled at the incredible unprofessionalism of Nancy at the front desk in her abject refusal to assist me in making an appointment... What a complete and disgraceful failure of customer service."
— HealthyHearing patient review (complaint)More clinics in Boys Town
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