Boys Town National Research Hospital - Downtown Clinic
Pediatric Neuroscience • Boys Town, NE
Ratings by platform
- Birdeye (Downtown Clinic specific): 3.8 out of 5 stars (20 reviews)
- HealthyHearing (General Hospital): 4.5 out of 5 stars (16 reviews)
What patients say
Patients praise
- Expertise and professionalism of specific physicians and medical staff
- Comprehensive and thorough nature of testing and diagnostic services
- Patient-centered care characterized as compassionate and informative by some families
- Helpful and kid-friendly staff in certain departments
Common complaints
- Difficulties with appointment scheduling and administrative processes
- Billing and insurance authorization issues
- Reports of poor or unprofessional customer service interaction with front-desk staff
- Concerns regarding pediatric patient trauma or emotional distress following procedures
- Allegations regarding research practices involving animals
In patients' words
"I can't stress enough how amazing Dr. Dinesh Lulla is! My daughter needed to start seeing a neurologist... Dr.Lulla made the experience so comfortable. He was so patient and listened to all my concerns."
— Birdeye User Review"I am appalled at the incredible unprofessionalism of Nancy at the front desk in her abject refusal to assist me in making an appointment."
— HealthyHearing User Review"The billing here is horrible. For 2 MONTHS they missed the fact that they did not accept my insurance... They said they accepted my insurance and billed it accordingly. Then out of nowhere they hit me with thousands of dollars in bills."
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