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Center for Behavioral Health - Boys Town

Behavioral HealthBoys Town, NE

★★★☆☆2.5/570 reviews across 3 platforms

Ratings by platform

  • Birdeye (Boys Town Center for Behavioral Health): 3.1 out of 5 stars (15 reviews)
  • Birdeye (Boys Town National Research Hospital - Downtown Clinic): 4.1 out of 5 stars (for Downtown Clinic) (18 reviews)
  • Birdeye (Boys Town Residential Treatment Center): 1.4 out of 5 stars (for Residential Treatment Center) (37 reviews)

What patients say

Patients praise

  • Helpful and compassionate care for some families
  • Positive experiences with specific physicians/providers
  • Perceived efficacy for severe depression/suicidal tendencies in some cases

Common complaints

  • Allegations of abuse (emotional, physical, or sexual)
  • Concerns regarding staff behavior and compassion
  • Difficulties with appointment scheduling and administrative responsiveness
  • Issues with billing, insurance acceptance, and communication regarding costs
  • Concerns about adequacy of addiction treatment programs
  • Reports of unresolved trauma from past experiences

In patients' words

"While I was getting my car she grabbed my child under their arms so hard it left them with bruises and screaming. They are still traumatized from this event."

Birdeye Review (Boys Town Center for Behavioral Health)

"The emotional abuse, constant shaming, and lack of compassion from staff have left deep wounds that I still carry today."

Birdeye Review (Boys Town National Research Hospital - Downtown Clinic)

"This is the first place that has actually helped her. I have seen genuine smiles from someone who until recently has only smiled to hide her pain from the world."

Birdeye Review (Boys Town Center for Behavioral Health)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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