TriStar Lovers Lane ER
Emergency Medicine • Bowling Green, KY
Ratings by platform
- Birdeye: 4.3 out of 5 stars (2,623 reviews (for the associated regional hospital))
- Vivian Health: 2.4 out of 5 stars (14 reviews (for the associated regional hospital))
What patients say
Patients praise
- short wait times
- professional and attentive staff
- effective emergency care for life-threatening conditions
- compassionate and respectful treatment
Common complaints
- reports of staff incompetence
- mixed experiences with communication
- occasional dissatisfaction with follow-up or administrative processes
In patients' words
"The staff was so great and we got right in. 10/10 recommend! We DID NOT have a great experience. the staff was so incompetent."
— Facebook user comments"Emergency Room visit and subsequent 3 day hospital stay. Care Quality was excellent at the ER, and good-excellent at the hospital. TriStar Lover's Lane ER- Short wait (few minutes). Excellent..."
— MapQuest review"The level of compassion and respect the care team has shown, not only to me but to each other, is amazing."
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