Emergency Room | Urgent Care | Bowling Green, Ohio
Emergency Medicine • Bowling Green, KY
Ratings by platform
- Birdeye (Wood County Hospital Emergency Room): 2.3 out of 5 stars (15 reviews)
- MedicalRecords.com (Wood County Hospital): 2.7 out of 5 stars (70 reviews)
- Solv (Mercy Health Urgent Care): 4.7 out of 5 stars (58 reviews (232 ratings))
- Google (Urgent Care - S. Main St): 3.8 out of 5 stars (455 reviews)
What patients say
Patients praise
- Friendly and professional staff praised in urgent care settings
- Efficiency and short wait times at some urgent care locations
- Clean and modern facilities reported by many patients
- Commitment to community care, exemplified by patient experience initiatives like the WOW Award
- High recommendation rates in clinical reports for the primary hospital
Common complaints
- Long wait times in the emergency room
- Reports of rude or dismissive staff and providers
- Concerns regarding inaccurate diagnosis or ineffective treatment in some cases
- Inconsistent operational hours or unexpected closures at urgent care facilities
In patients' words
"I waited more than two hours in the ER waiting area and the entire experience was extremely upsetting. After that long wait I walked out because several of the doctors and staff were rude and dismissive."
— Birdeye Review"Staff is friendly and quick but still thorough. They don’t make you spend unnecessary time when you aren’t feeling well"
— Solv Review"The ladies in this office were so nice and caring. The office itself is perfectly clean and the attitudes of the staff are above expectations. The wait time was very short."
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