Burrell Behavioral Health - Boonville, MO - Rehab.com
Behavioral Health • Boonville, MO
Ratings by platform
- Better Business Bureau (BBB): 1.14/5 stars (Not explicitly stated for total reviews, but BBB displays a 1.14/5 average based on user feedback)
What patients say
Patients praise
- Some individual staff/doctors noted as helpful or wonderful
- Pharmacy services noted as helpful by some clients
Common complaints
- Difficulty reaching staff and communication issues
- Inconsistent medication management and refill delays
- Lack of personalized care or therapy follow-through
- Billing and administrative transparency concerns
- General dissatisfaction with organizational processes
In patients' words
"I call to be directed to my psychiatrist's nurse, but the nurse is never available and only a voicemail option is available. These calls were never returned each month."
— Better Business Bureau (BBB) Customer Review"I would put 0/0 Stars but it won't allow me to, First off incredibly Horrible caring teams, First they don't help you with trying to find solutions they put it on the client who needs their support by themselves."
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