Burrell Behavioral Health | Home
Behavioral Health • Boonville, MO
Ratings by platform
- Better Business Bureau: 1.14 out of 5 stars (7 reviews (on BBB))
- Rehab.com: 2.17 out of 5 stars (29 reviews (on Rehab.com for Murney Clinic))
What patients say
Patients praise
- Occasional reports of individual clinicians being wonderful
Common complaints
- Difficulty scheduling and long wait times for appointments
- Lack of effective communication and unreturned phone calls/voicemails
- Reports of dismissive or rude interactions with staff and clinicians
- Concerns about administrative/billing processes and medical record accuracy
- Disappointment with the quality of care and perceived lack of genuine support
In patients' words
"This was a very disappointing experience. At this place, they don't care about helping you, they are rude, inconsistent (some of the case workers go MIA out of ..."
— Rehab.com"The system as a whole is dysfunctional. The doctor we have is absolutely wonderful."
— Better Business Bureau"Honestly most of the staff is extremely negative. Not many are helpful and they take forever to help solve issues. The main ones that are positive is the scheduling people."
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