Boone Health
Urology • Boone, NC
Ratings by platform
- Momentary/CMS HCAHPS: 3/5 (1,299 reviews)
- Facebook: 88% recommend (1,653 reviews)
- Healthgrades
- U.S. News & World Report: 4/5 (22 reviews)
What patients say
Patients praise
- High performing in urological procedures, including prostate cancer surgery
- Generally high patient recommendations (e.g., 78-88% across various platforms)
- Strong communication with doctors reported by many patients
- Excellent prevention of outpatient procedural complications
- Many individual urologists hold high patient ratings (often 4/5 or 5/5)
Common complaints
- Communication regarding medicines needs improvement
- Some patients have experienced billing or administrative issues
- Hospital noise levels (quietness) identified as an area for improvement
- Minor patient dissatisfaction with staff responsiveness
In patients' words
"I have never had the best care than at Boone Hospital. I was treated a week ago for a double mastectomy... her staff are amazing."
— Stacey B. on BBB"A phone appointment set 12/5/25, but forgot to tell doctor. I called 15 minutes after appointment time and spoke with nurse, they billed my insurance claiming 'customer didn't cancel'..."
— Trisha H. on BBB"Boone Hospital treated me best. were attentive, friendly, empathetic, The waiting rooms are pretty incredible. Wonderful hospital! The doctors really know..."
— Yelp User ReviewMore clinics in Boone
Appalachian Primary Care
Patients praise: attentive and caring medical providers who listen to concerns · professional and thorough clinical staff (nurses/Phlebotomists).
Schuster Physical Therapy
Patients praise: Knowledgeable, professional, and attentive staff · Warm, caring, and welcoming atmosphere.
Graystone Eye
Patients praise: Professional and attentive staff and providers · Quick and efficient check-in processes.
Goldman Center for Facial Plastic Surgery
Patients praise: Highly skilled, artistic, and expert surgical technique · Compassionate, caring, and attentive bedside manner.
OrthoCarolina
Patients praise: High satisfaction with surgical outcomes and pain relief · Appreciation for professional and knowledgeable surgeons.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Urology clinics, or filter by state and specialty to compare patient ratings.