Boone Health
Urology • Boone, IA
Ratings by platform
- Facebook: 80% recommend (8 reviews)
What patients say
Patients praise
- Appreciative of specific staff members for being informative and understanding
- High praise for individual physician expertise and bedside manner in many instances
- Some patients report thorough explanations and collaborative decision-making with their doctors
Common complaints
- Poor communication regarding appointment scheduling and cancellations
- Lack of professionalism from some providers
- Difficulty reaching staff for follow-up or prescription refills
- Concerns about office management and staff responsiveness rather than direct patient care
In patients' words
"This level of disorganization and disregard for patients’ time is unacceptable. Making patients wait months for an appointment and then failing to communicate basic scheduling changes shows a complete lack of professionalism."
— LocalityBiz/Review regarding AppUrology/Boone Urology Center"Tony takes time with each patient. He knows his medicine. He does not push any one treatment but allows patients to make informed decisions after laying out options. He cares!"
— WebMD review for Dr. Anthony SchlakeMore clinics in Boone
Charles Paul, M.D.
Patients praise: Compassionate and patient care style · Thorough explanation of treatment options without pressure.
Boone County Hospital
Patients praise: some staff members described as kind and compassionate · active patient feedback channels like PFAC exist.
Gabrielson Clinic for Women
Patients praise: Friendly and caring staff · Attentive providers who listen to patient concerns.
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