Boone Health

Patients praise

• Experienced and skilled clinical staff and gastroenterologists
• Positive bedside manner reported for many individual providers
• High recommendation rates for the hospital overall based on large-scale patient surveys
• Access to state-of-the-art technology for digestive health diagnostics and treatments

Common complaints

• Difficulties with administrative tasks such as appointment scheduling, return calls, and staff responsiveness
• Billing and collections concerns including disputed charges and lack of notification
• Occasional complaints regarding staff bedside manner, particularly in emergency or high-stress situations
• Wait times for certain outpatient services