General Surgery in Post Falls, ID | Northwest Specialty Hospital
General Surgery • Bonners Ferry, ID
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (overall patient satisfaction) (355 completed patient surveys)
- Yelp: 36 reviews (mixed) (36)
What patients say
Patients praise
- Highly professional and skilled surgical care (including specific praise for surgeons)
- Effective and responsive staff/nursing communication
- High patient recommendation rates (approx 89-94%)
- Generally high patient satisfaction with surgical outcomes
Common complaints
- Concerns regarding post-surgical communication and discharge follow-up
- Issues with timely diagnosis and management of post-operative complications
- Negative experiences with patient advocacy and responsiveness to reported concerns
In patients' words
"Dr Nunez is an incredible surgeon that listens, evaluates and executes!"
— Healthgrades"10/10 would not recommend this hospital. I was referred here in June due to my gallbladder needing to be removed ASAP. ... It was honestly the most terrifying experience of my life."
— LocalityBiz"Felt like high class service! Very good care! Quick to answer call light! Had a very uneventful, healing stay!"
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