North Idaho Eye Institute
Optometry • Bonners Ferry, ID
Ratings by platform
- Birdeye: 4.9/5 (528 reviews)
- Yelp (24 reviews)
What patients say
Patients praise
- High overall rating on some platforms
- Friendly front desk staff reported by some patients
- Quick, efficient appointments noted by some patients
Common complaints
- Long wait times
- Dissatisfaction with billing and insurance procedures
- Poor communication and customer service experiences
- Perceived lack of care or attention from providers
- Concerns regarding billing inaccuracies or collection practices
In patients' words
"Just shuffled you thru like your a number not a person..."
— Yelp"WORST EYE DOCTOR I HAVE EVER BEEN TO! TOTALLY DISORGANIZED, FACILITY DIRTY, 1.5 HOUR LATE GETTING ME IN!!!!"
— TrustReviewers"Wonderful eye care experience!!! The front desk was so friendly and kind, with my check in and check out!!"
— North Idaho Eye Institute WebsiteMore clinics in Bonners Ferry
Bonners Ferry Eye Care
Patients praise: Professional service · Efficient assistance with fittings.
North Idaho Family Dentistry
Patients praise: Kind and patient staff, especially with children · Knowledgeable and modern dental care approach.
Bonner General Health
Patients praise: Many patients report compassionate and professional staff members · Some patients feel well-cared for in emergency and surgical situations.
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