Heart Care | CHI St. Alexius Health
Cardiology • Bismarck, ND
Ratings by platform
- U.S. News (hospital patient experience score): Patient Experience Score: 3 out of 5 (for Cardiology/Pacemaker Implantation category) (not stated)
- U.S. News (cardiologists profiles): Cardiology physician patient ratings shown (e.g., 4/5, 5/5, 3/5) (e.g., 13, 32, 23, 73 reviews shown for specific cardiologists)
- MedicalNewsToday Connect (hospital profile): Patient Experience Rating: 63% (not stated)
- HealthcareComps (hospital patient experience metrics): Patient experience: same as national average (relative comparison) (not stated)
What patients say
Patients praise
- Patient-centered/friendly staff experience reported in heart & vascular care testimonials
- Reported “very good care” during extended admission for heart/vascular issues
- Some high physician patient ratings are shown for cardiologists (varies by provider)
- Patient experience metrics show moderate performance (e.g., 63% and ‘same as national average’ comparisons)
Common complaints
- Limited/weak patient experience scores in some categories (e.g., 3 out of 5 on U.S. News for a cardiology-related procedure category)
- Some negative feedback themes exist in the heart/vascular-center testimonials (e.g., ‘Limited choices for health care’)
- Overall patient experience is not described as clearly above-average; one source reports same as national average while U.S. News score is mid-range
In patients' words
"“friendly staff that genuinely made you feel like an individual as opposed to just a patient.”"
— drracheleidelman.com heart doctor near me page about CHI St. Alexius Health Heart and Vascular Center"“had very good care while admitted for several weeks.”"
— drracheleidelman.com heart doctor near me page about CHI St. Alexius Health Heart and Vascular Center"Patient Experience Score 3 out of 5 (Cardiology, Heart & Heart Failure • Pacemaker Implantation)."
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