Cardiology - Essentia Health-Mid Dakota Bismarck 9th St Clinic
Cardiology • Bismarck, ND
Ratings by platform
- Birdeye: 4.6/5 (422)
- Essentia Health (Dr. Alok Saurav): 4.6/5 (212)
- Essentia Health (Dr. Brian Grondahl): 4.9/5 (177)
- Essentia Health (Dr. John Ragan): 4.8/5 (280)
What patients say
Patients praise
- Caring attitude and professionalism of medical staff
- Expertise and thoroughness of doctors
- Efficient clinical services (e.g., infusion)
- Convenient appointment scheduling
Common complaints
- Administrative process challenges (billing errors)
- Inefficient customer service from reception personnel
- Long wait times
- Perceived time management issues
In patients' words
"Had to inin for an infusion and Becky was a rockstar! One stick and no moving the needle around! Very comfortable infusion area. They checked on me regularly"
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