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UAB St. Vincent's Behavioral Health Clinic

Psychiatric and Mental HealthBirmingham, AL

★★★★☆3.5/51,472 reviews across 3 platforms

Ratings by platform

  • Momentary Labs/HCAHPS data: 2 out of 5 stars (based on HCAHPS patient surveys) (303 patient surveys (via HCAHPS))
  • Yelp: 2.7 out of 5 stars (50 reviews)
  • Birdeye (Emergency Room specific): 4 out of 5 stars (1,119 reviews)

What patients say

Patients praise

  • praise for attentive, compassionate, and knowledgeable individual caregivers
  • successful treatment and clear communication from some providers
  • facility quietness rated above national average

Common complaints

  • complaints regarding staff responsiveness and dismissive or rude behavior
  • reports of long wait times
  • below-average ratings for cleanliness and certain communication metrics

In patients' words

"The Nurse's and medical staff here are about as rude and dismissive as they come. With the exception of Gia..everyone I spoke to act as if they don't want to be there."

Birdeye review (ER)

"I visited the St. Vincent’s UAB Emergency Room today and wanted to recognize the outstanding care I received. Rob (PA), Ashli (nurse)... were all exceptional caregivers."

Birdeye review (ER)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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