JBS Mental Health Authority
Psychiatric and Mental Health • Birmingham, AL
Ratings by platform
- Rehab.com: 2.34/5 stars (23 reviews)
- Rehab.com (Day Treatment): 2.52/5 stars (27 reviews)
- Glassdoor: 3.4/5 stars (38 reviews)
- Indeed: 3.2/5 stars (61 reviews)
What patients say
Patients praise
- some positive experiences with individual staff and care
- laid-back work environment for employees
- flexibility in certain departments
- supportive colleagues in some crisis centers
Common complaints
- lack of empathy and compassion from staff
- ineffective communication and crisis response
- concerns about monitoring and standard of care for patients
- organizational mismanagement and lack of support for employees
- high turnover and failure to address poor staff performance
In patients' words
"This place lacks empathy and compassion. Some will walk right past you and ignore you."
— Yelp"Dont walk run away from this place - they take your money and lie to you every step of the way."
— FindRehabCenters.org"There appear to be significant gaps in your program, particularly in communication, accountability, and crisis response."
— Rehab.com (Day Treatment)"Company is unorganized!!! Lines of communication need to be improved tremendously. Micro managing takes place."
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