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Psychiatric and Mental Health • Birmingham, AL
Ratings by platform
- Birdeye: 2.0 out of 5 stars (309 reviews)
- Google: 1.7 out of 5 stars (30 reviews)
What patients say
Patients praise
- Select staff members perceived as helpful or supportive
- Some successful treatment outcomes for specific individuals
- Accessibility via Medicaid/insurance for some patients
Common complaints
- Poor communication and administrative disorganization
- Reports of rude or uncaring staff behavior
- Concerns regarding patient safety, privacy, and treatment quality
- Negative environmental conditions and facility maintenance issues
- Inadequate counseling and medical support
In patients' words
"very unorganized. You have to ask about visitation, phone numbers to call patient and it took two days of constant calling before I could talk to a nurse... this is not a facility that I would even recommend to my enemy."
— Birdeye review"staff and nurses would scream and cuss at you for dozing off in the day room... do not send your loved ones here if you actually care about their health and healing."
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