Live
Read now
Home | Mental Health in Birmingham, AL | HillCrestBHS.com logo

Home | Mental Health in Birmingham, AL | HillCrestBHS.com

Psychiatric and Mental HealthBirmingham, AL

★★☆☆☆2.0/5339 reviews across 2 platforms

Ratings by platform

  • Birdeye: 2.0 out of 5 stars (309 reviews)
  • Google: 1.7 out of 5 stars (30 reviews)

What patients say

Patients praise

  • Select staff members perceived as helpful or supportive
  • Some successful treatment outcomes for specific individuals
  • Accessibility via Medicaid/insurance for some patients

Common complaints

  • Poor communication and administrative disorganization
  • Reports of rude or uncaring staff behavior
  • Concerns regarding patient safety, privacy, and treatment quality
  • Negative environmental conditions and facility maintenance issues
  • Inadequate counseling and medical support

In patients' words

"very unorganized. You have to ask about visitation, phone numbers to call patient and it took two days of constant calling before I could talk to a nurse... this is not a facility that I would even recommend to my enemy."

Birdeye review

"staff and nurses would scream and cuss at you for dozing off in the day room... do not send your loved ones here if you actually care about their health and healing."

LocalityBiz review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5].

More clinics in Birmingham

UAB St. Vincent's Behavioral Health Clinic

★★★★☆3.5/5(1,472 reviews · 3 platforms)

Patients praise: praise for attentive, compassionate, and knowledgeable individual caregivers · successful treatment and clear communication from some providers.

Birmingham, ALPsychiatric and Mental Healthmixed

JBS Mental Health Authority

★★★☆☆3.0/5(149 reviews · 4 platforms)

Patients praise: some positive experiences with individual staff and care · laid-back work environment for employees.

Birmingham, ALPsychiatric and Mental Healthmixed

Physical Therapy in Birmingham, AL

★★★★★5.0/5(337 reviews · 6 platforms)

Patients praise: Professional, caring, and knowledgeable staff · Effective one-on-one personalized treatment plans.

Birmingham, ALPhysical Therapyvery positive

Sleep/Wake Disorders Center - UAB Medicine

★★★★★5.0/5(317 reviews · 3 platforms)

Patients praise: Highly professional and knowledgeable medical staff (doctors and nurse practitioners) · Excellent bedside manner, attentiveness, and willingness to listen to patient concerns.

Birmingham, ALSleep Medicinepositive

Home - Internal Medicine Specialists, P.C.

★★★★★4.9/5(12,000 reviews · 2 platforms)

Patients praise: Attentive and compassionate care from physicians · Thoroughness in examinations and diagnostic processes.

Birmingham, ALInternal Medicinepositive

Pulmonary Associates of the South East is located in ...

★★★★★4.9/5(3,700 reviews · 1 platforms)
Birmingham, ALPulmonary Medicinepositive

See all clinics in Birmingham

Comparing your options?

Browse other Behavioral Health clinics, or filter by state and specialty to compare patient ratings.

More Behavioral Health clinics