Grandview Medical Group Internal Medicine
Internal Medicine • Birmingham, AL
Ratings by platform
- Birdeye: 1.7/5 (6 reviews)
What patients say
Patients praise
- Some patients report positive experiences with specific doctors and nurse practitioners
- Lab staff described as fantastic or kind by some patients
- Some patients appreciate the ease of scheduling appointments and friendly interaction with staff in certain instances
Common complaints
- Difficulty reaching staff or receiving timely responses via the patient portal or phone
- Complaints regarding administrative staff being rude, condescending, or unhelpful
- Issues with insurance, pre-authorization, or appointment scheduling/conflicts
In patients' words
"Go anywhere but here. I’m nearly two weeks into trying to get a pre-authorization for a medication I am out of... and they will not respond to messages from the portal OR the pharmacy when they request it."
— Birdeye/WebMD"The lady at the front desk, the one that sits on the right when you come in was so rude and condescending."
— Birdeye"I have had nothing but a good experience at this office. Jill Aurora takes really good care of me and is a listener."
— BirdeyeMore clinics in Birmingham
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