Find a provider, specialist or nurse practitioner - UAB Medicine

Patients praise

• Providers are frequently described as knowledgeable, professional, and thorough
• Strong focus on patient-centered care, with providers who listen carefully and address concerns
• Staff are generally noted as friendly, compassionate, and helpful across departments
• Efficient clinic operations and, in most cases, reasonable wait times
• Strong communication where providers explain diagnoses and treatment plans clearly at the patient's level

Common complaints

• Occasional long wait times and overbooking of providers
• Communication issues with patient portals and difficulty getting messages to providers
• Challenges with prescription refill processes and prior authorizations
• Patient dissatisfaction with being asked sensitive personal information in public areas (e.g., waiting rooms)
• Rare reports of rushed visits or lack of sufficient medical counseling on potential side effects