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Binghamton Primary Care Physician | Family Medical Center

Internal MedicineBinghamton, NY

★★★★★4.6/5457 reviews across 2 platforms

Ratings by platform

  • Birdeye (UHS Primary Care Binghamton): 4.6 out of 5 stars (457 reviews)
  • Birdeye (Lourdes Primary Care Robinson Street): No aggregate score provided (96 reviews)
  • Vitals (Dr. Renee A. Ryan): 3.3 out of 5 stars

What patients say

Patients praise

  • Many patients praise specific providers for being caring, professional, knowledgeable, and attentive
  • Appreciation for thorough examinations and clear explanations of conditions/treatments
  • Positive feedback for nursing staff and front-office interactions in some instances
  • Convenience of location and first-floor accessibility for certain facilities

Common complaints

  • Reports of rude, indifferent, or belittling bedside manner from certain providers
  • Dissatisfaction with office policies, including perceived religious/personal bias interfering with care
  • Frustration with appointment cancellations, long wait times, and difficulty accessing timely care
  • Concerns regarding front-office staff behavior and administrative communication issues
  • Critiques of clinic layout and facility design inefficiencies

In patients' words

"Some of the best primary care I've ever experienced in 60 years. Caring, compassionate, very attentive and responsive to all my questions. Never felt rushed."

Birdeye patient review for UHS Primary Care Binghamton

"I set up for a new primary care appointment; I was not comforted confident or impressed with the provider. I will not be returning to that provider, she made statements about office policy standards that are not in fact UHS policy but her own personal/religious beliefs."

LocalityBiz patient review for UHS Primary Care - Robinson Street

"The front office staff, nurses and phlebotomy were all patient, pleasant and explained everything they were going to do or the paperwork they needed. Dr Martin is professional, knowledgeable and I felt he was really listening to my concerns."

Birdeye patient review for Lourdes Primary Care Robinson Street

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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