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Coastal Family Health Center

Primary Care • Biloxi, MS

Ratings by platform

  • Third-party local business directories and review sites: 1/5

What patients say

Patients praise

  • Services are considered affordable for those without other options
  • Some experiences with nursing staff were noted as acceptable

Common complaints

  • Difficulty reaching staff via telephone, long hold times, and lack of return calls
  • Complaints regarding strict appointment arrival policies and lack of grace periods
  • Perceived lack of concern for patient time and poor customer service/rudeness
  • Issues with facility accessibility, including limited parking and construction-related inconveniences

In patients' words

"No one will answer the phone. I encountered a road closure... and they won’t see you because I am 1 minute past the 10 Minute grace period."

— Patient reviews on local business directories

"Called to set an appointment, on hold for a little while... but then they answered and promptly hung up on me. How rude!"

— Patient reviews on local business directories

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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