Biloxi Clinic | Coastal Family Health Center
Primary Care • Biloxi, MS
Ratings by platform
- Third-party local business directories and review sites: Consistently low ratings in available online reviews, frequently 1 out of 5 stars (Limited number of publicly aggregated reviews found across cited platforms)
What patients say
Patients praise
- Services are considered affordable for those without other options
- Some experiences with nursing staff were noted as acceptable
Common complaints
- Difficulty reaching staff via telephone, long hold times, and lack of return calls
- Complaints regarding strict appointment arrival policies and lack of grace periods
- Perceived lack of concern for patient time and poor customer service/rudeness
- Issues with facility accessibility, including limited parking and construction-related inconveniences
In patients' words
"No one will answer the phone. I encountered a road closure... and they won’t see you because I am 1 minute past the 10 Minute grace period."
— Patient reviews on local business directories"Called to set an appointment, on hold for a little while... but then they answered and promptly hung up on me. How rude!"
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