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Singing River Health System

Orthopedic Surgery • Biloxi, MS

What patients say

Patients praise

  • High patient satisfaction with the medical expertise, skill, and bedside manner of specific surgeons and specialists
  • Positive outcomes for surgeries and procedures, such as hip and back treatments
  • Many patients describe their providers as knowledgeable, thorough, and caring
  • Staff, including nurses and PAs, are often praised as professional and helpful once patients are seen

Common complaints

  • Long waiting times for appointments and at clinics
  • Complaints about administrative, clerical, and front-desk staff being rude, unorganized, or unresponsive
  • Difficulties reaching office staff by phone or getting follow-up calls returned
  • Occasional reports of impersonal or dismissive care from specific providers

In patients' words

"Dr K and her entire team are top notch. Great preparation before, a very talented surgeon and the follow up is caring and thorough."

— Patient review for Dr. Yekaterina Karpitskaya

"Dudley has a fantastic demeanor... However, female clerical staff leaves much to be desired. After over 3 weeks post total hip replacement, I'm continuing to have above average surg pain... I'd recommend him due to his unprofessional front desk staff."

— Patient review for Dr. Dudley Burwell

"The only issue I’ve had so far with every appointment is the wait time but with every specialist I’ve seen there’s been a lengthy wait time. So be prepared to be there a while but worth the wait in my opinion!"

— Patient review for Bienville Orthopaedic Specialists

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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