Orthopaedic Clinic in Cedar Lake (Biloxi), MS
Orthopedic Surgery • Biloxi, MS
Ratings by platform
- Trustindex.io: 4.8 out of 5 stars (based on 4,521 total reviews) (4,521)
What patients say
Patients praise
- Highly skilled and professional medical staff (surgeons, PAs, nurses)
- Compassionate and attentive bedside manner from many providers
- Effective medical treatments and successful surgical outcomes
- Clean and well-organized facility
Common complaints
- Long wait times for appointments and in the office
- Occasional reports of rude or unprofessional behavior by front office staff
- Some patients reported feeling unheard or disrespected by medical providers
- One instance of a failure to respond to a complaint filed with the Better Business Bureau
In patients' words
"Everyone from check-in to check-out, imaging, PA, surgeon, nursing, and billing were pleasant and skilled. Will recommend to friends and family."
— Patient review (Trustindex.io)"The only issue I’ve had so far with every appointment is the wait time but with every specialist I’ve seen there’s been a lengthy wait time. So be prepared to be there a while but worth the wait in my opinion!"
— Patient review (LocalityBiz)"The office staff are friendly and efficient. The doctors are the most disrespectful I have encountered."
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