Martin's Point Biddeford Health Care Center
Primary Care • Biddeford, ME
Ratings by platform
- Yelp: 2.3/5 (54 reviews (for the brand overall))
- Birdeye: 2.8/5 (146 reviews (for the brand/various locations))
- MapQuest/Yelp: 3.0/5 (4 reviews (specifically for Biddeford location))
What patients say
Patients praise
- Timely service, specifically regarding short wait times in the office
Common complaints
- Long wait times for appointments and communication (prescription refills, phone calls, portal requests)
- Difficulty getting medical questions answered or issues resolved effectively
- Issues with administrative staff and coordination of care
- Concerns regarding the accuracy of provider lists and availability of doctors
- Perceived poor quality of care and lack of professionalism from some providers
In patients' words
"I have never received worse health care in my 71 years. It is my intention to file a formal complaint with the regulator and follow up with legal action hoping no one else will receive the incompetence of their staff."
— WebMD Review"I'm very happy at Martin's Health Care in Biddeford, ME. The longest i've had to wait to wait to see the doctor was 15 minutes."
— Yelp Review (via MapQuest)"Visit this doctor's office if you want to wait forever to get your prescriptions refilled or your medical questions answered. Several times I have had to call on multiple occasions over several..."
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