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MaineHealth Primary Care - Internal Medicine - Biddeford

Primary CareBiddeford, ME

★★★☆☆3.4/534 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.4/5 stars (24 reviews)
  • ABA Navigator (aggregating local feedback): 3.5/5 stars (10 reviews)

What patients say

Patients praise

  • appreciation for specific doctors and nurse practitioners who are perceived as attentive and caring
  • positive experiences with clinical care and getting medical answers
  • friendly support staff for some providers

Common complaints

  • difficulties with scheduling and appointment availability
  • long wait times and administrative inefficiencies
  • negative interactions with staff, including perceived rudeness or lack of communication
  • frustration with central call centers rather than direct office communication
  • concerns regarding perceived focus on billing over patient care

In patients' words

"I had the worst interaction with myra. she was incredibly rude and judgmental.i will not be returning"

ABA Navigator review of MaineHealth Primary Care - Internal Medicine - Biddeford

"I would just like to express how very much I love my Dr Lisa Carpenter. ... The staff there are amazing, kind and caring especially Dr Sears..."

ABA Navigator review of MaineHealth Primary Care - Internal Medicine - Biddeford

"Would not recommend this office. They do not seem to care about patient care, they only seem care about billing for the visits. In my opinion, their staff is terrible."

ABA Navigator review (referencing general experiences with MaineHealth locations)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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