Palliative Care services in Maine
Hospice & Palliative Medicine • Biddeford, ME
Ratings by platform
- Martin's Point Health Care Center (provider-specific): 4.9 out of 5 (based on 199 surveys) for individual provider (Dr. Teresa Letellier) at Martin's Point Health Care Center (199 surveys)
What patients say
Patients praise
- Highly attentive and caring staff in surgical or specific care contexts
- Appreciation for clear communication from medical teams following procedures
- Effective early diagnosis and respectful treatment in certain hospital departments
Common complaints
- Specific reports of negligent handling of sensitive patient information (e.g., mixing records of different patients)
- Concerns regarding dismissive communication or lack of responsiveness from hospital staff during difficult times
- Anecdotal reports of inadequate pain management or failure to address specific patient needs during hospital stays
In patients' words
"The staff were super. They allowed three of us to stay with him before and after surgery. The staff were all very caring and attentive. ... Honestly the team could not have been better, 5 star service for sure."
— Southern Maine Health Care patient review (LocalityBiz)"I have had a horrible experience with Hospice of Southern Maine. On 1/23/2026, HSM sent my aunt 24 pages of a stranger's sensitive information included inside my father's medical papers."
— Ever Loved user review for Hospice of Southern MaineMore clinics in Biddeford
MaineHealth Palliative Care - Biddeford
Patients praise: Highly attentive and caring staff in surgical and acute care settings at the Biddeford campus · Clear communication from surgical teams and nurses regarding care plans.
Biddeford, ME Outpatient Rehab - SaVida Health
Patients praise: Kind and empathetic staff reported by some patients · Convenient outpatient structure allowing for daily routine maintenance.
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