MaineHealth Palliative Care - Biddeford
Hospice & Palliative Medicine • Biddeford, ME
Ratings by platform
- Vivian Health (for SMHC Biddeford Medical Center): 3.9/5 stars (59 reviews)
- Yelp (for MaineHealth brand): 2.4/5 stars (114 reviews)
What patients say
Patients praise
- Highly attentive and caring staff in surgical and acute care settings at the Biddeford campus
- Clear communication from surgical teams and nurses regarding care plans
- Appreciation for compassionate follow-up efforts like post-operative calls and cards
Common complaints
- Instances of perceived dismissive or disrespectful staff behavior in broader MaineHealth/SMHC facilities
- Mixed patient experiences regarding communication and bedside manner within the health system
- General customer service dissatisfaction reported for the MaineHealth brand overall
In patients' words
"The staff were all very caring and attentive. The surgeon spoke to us afterwards and provided us with an overview. Honestly the team could not have been better, 5 star service for sure."
— Southern Maine Health Care Biddeford Patient Review"The entire staff of nurses were outstanding. They took away my fears, explained everything clearly, were genuinely concerned, and thorough. They even called post op to check on me."
— Southern Maine Health Care Biddeford Patient ReviewMore clinics in Biddeford
Palliative Care services in Maine
Patients praise: Highly attentive and caring staff in surgical or specific care contexts · Appreciation for clear communication from medical teams following procedures.
Biddeford, ME Outpatient Rehab - SaVida Health
Patients praise: Kind and empathetic staff reported by some patients · Convenient outpatient structure allowing for daily routine maintenance.
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