Gastroenterology in Biddeford, ME - ProviderMatch - Search
Gastroenterology • Biddeford, ME
Ratings by platform
- Birdeye (MaineHealth Gastroenterology): 3.4 out of 5 (5 reviews)
- WebMD (Dr. Richard Saad): 4 out of 5 (9 ratings)
- Healthgrades (Dr. Igor Prokopiw): 3.5 out of 5 (6 reviews)
- WebMD (Dr. John Thompson): 4 out of 5 (18 ratings)
What patients say
Patients praise
- Highly skilled and thorough medical care by some providers
- Compassionate, knowledgeable, and helpful support staff and nursing assistants
- Staff success in resolving administrative or logistical challenges (e.g., insurance, pharmacy issues)
Common complaints
- Long wait times for appointments and in-office visits
- Concerns regarding provider bedside manner and dismissive communication
- Frustration with generic medical advice (e.g., lifestyle changes) instead of addressing specific, complex conditions
- Perceived lack of follow-up or difficulty obtaining timely care for ongoing issues
In patients' words
"The staff are top notch and bed side manner skills are outstanding!! Shout out to nurse Wendy...such a kind woman with lots of knowledge, compassion, and patience."
— Birdeye review for MaineHealth Gastroenterology - Biddeford"The first time that I saw Dr. Saad, he was professional and kind and made an accurate diagnosis. ... When it came to my follow-up visit with him, he seemed like a different person."
— Vitals review for Dr. Richard Saad"Don’t bother. I waited months during a severe gastric flair. When I finally got in I was told to 'bulk fiber.'"
— Birdeye review for MaineHealth Gastroenterology - BiddefordMore clinics in Biddeford
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