Patient First
Telehealth • Bethlehem, PA
Ratings by platform
- Yelp/MapQuest: 1.5/5 (20 reviews)
What patients say
Patients praise
- friendly and professional staff members
- thorough and caring medical providers (Physician Assistants and Doctors)
- efficient check-in and short wait times for some patients
- convenient walk-in access and extended hours
Common complaints
- long wait times for some patients
- billing or outstanding balance issues affecting service access
- concerns regarding facility layout or infection control procedures
- perceived lack of communication about available tests or services
- inconsistency in operating hours or service availability compared to expectations
In patients' words
"I went to patient first today and was seen by PA Clark. He was very nice and very thorough. The entire staff were wonderful."
— Yelp/MapQuest Review"WORST medical facility I have EVER been to. WARNING: If you are sick, DON'T go here. When we checked in it was 11:30 a.m. and the doctor did not get to us until 2:41."
— Yelp/MapQuest ReviewMore clinics in Bethlehem
St. Luke's South Bethlehem Family Practice
Patients praise: physicians described as caring, kind, and knowledgeable · positive bedside manner and good listening skills.
Gastroenterology - Doctors | Lehigh Valley Health Network
Patients praise: Professional and knowledgeable care teams · Thorough and detailed explanations of health issues.
St. Luke's Gastroenterology
Patients praise: Professional and courteous staff · Thorough and informative doctors.
Oak Street Health
Patients praise: providers are often described as knowledgeable, caring, and professional · many patients appreciate doctors who take their time and listen to concerns.
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