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Oak Street Health

Internal Medicine • Bethlehem, PA

What patients say

Patients praise

  • providers are often described as knowledgeable, caring, and professional
  • many patients appreciate doctors who take their time and listen to concerns
  • multilingual staff and providers are valued for communication efficacy
  • some practices are praised for being well-run, efficient, and welcoming
  • strong, long-term patient-provider relationships are frequently highlighted

Common complaints

  • long wait times and overbooking practices
  • difficulties with office staff and communication regarding appointments or prescriptions
  • perceived lack of thoroughness or feeling rushed during appointments
  • concerns regarding declining quality of care at certain practices
  • frustration over policy changes and lack of continuity with preferred providers

In patients' words

"Dr. Jolly Canlas has been my doctor for many years now. He has always taken time with me as a patient and has NEVER rushed me in and out of his office as other doctors do."

— Healthgrades

"Dr. Reyes is a credit to her profession. She takes the time to explain things in an understandable manner, & finds solutions for your problems."

— WebMD

"I HAVE BEEN A PATIENT OF DR. NAKIB ABOUT 1 1/2 YRS, AND I HAVE NEVER SEEN A DOCTOR OUT OF THEIR OFFICE AS MUCH AS SHE IS. SHE WILL NOT LISTEN TO YOU... I WOULD NOT RECOMMEND HER AS YOUR FAMILY DOCTOR."

— Vitals

"I love the doctors at this location but I must say that the wait time is terrible ! They overbook, and shouldn't be accepting new patients when the current patients have to wait months for an appointment."

— LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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