Gastroenterology - Berkeley Outpatient Center - John Muir Health
Gastroenterology • Berkeley, CA
Ratings by platform
- Yelp: 2.6 out of 5 stars (99 reviews on Yelp for the facility)
- BestProsInTown: Variable ratings noted in aggregate summaries (173 reviews for the facility)
What patients say
Patients praise
- efficient and smooth appointment/paperwork process
- some doctors and staff are described as compassionate, attentive, and knowledgeable
- positive experiences with specific procedures like colonoscopies, noting they were handled professionally and comfortably
Common complaints
- reports of unprofessionalism, particularly regarding front-end staff
- complaints about administrative policies, specifically regarding cancellation windows and fees
- mixed reports on bedside manner, with some patients describing interactions as abrupt or insensitive
- some negative experiences regarding quality of care and communication
In patients' words
"It has always been fast, and easy to connect. the amount of unprofessionalism is ridiculous. It's mostly the front end staff."
— Yelp review for Berkeley Outpatient Center"While some staff members exhibit excellent care, kindness, and bedside manners, others may come across as abrupt and insensitive."
— BestProsInTown summary of facility reviews"This doctor and his practice make having a colonoscopy as pleasant and non invasive as you can imagine... I highly recommend him. His practice is definitely 5 Star."
— RateMDs review for Dr. Mehra HosseiniMore clinics in Berkeley
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