Berkeley, CA Gastroenterologists | Sutter Health Doctors
Gastroenterology • Berkeley, CA
What patients say
Patients praise
- Knowledgeable and thorough medical expertise
- Effective communication and bedside manner reported by many patients
- Successful diagnostic and procedural care (e.g., colonoscopies)
- Compassionate and attentive listening to patient concerns
Common complaints
- Difficulty reaching office staff via phone
- Long hold times for scheduling appointments
- Dissatisfaction with billing transparency and unexpected charges
- Some reports of dismissive or cold communication styles
In patients' words
"He seemed knowledgeable, kind, considerate and compassionate. He spent time listening to my issues regard gastro intestinal."
— Patient review of Dr. Saurabh Gupta"He explained options throughly, and listened to my concerns prior to making decisions... I cannot recommend more."
— Patient review of Dr. Vinod K. Kurupath"You CANNOT get a appointment if you are having symptoms... I HATE dealing with [the office staff]."
— Patient review of Dr. Lisa K. HigaMore clinics in Berkeley
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Patients praise: High ratings for bedside manner and attentiveness · Thorough visits; patients felt heard and questions were answered.
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