Physicians Immediate Care | Belvidere - WellNow Urgent Care
Urgent Care • Belvidere, IL
Ratings by platform
- Birdeye: 4.1/5 (715 reviews (Birdeye))
- Yelp: 2.4/5 (19 reviews (Yelp))
- Solv Health: 2.6/5 (5 reviews (Solv Health))
What patients say
Patients praise
- kind and helpful nursing/clinical staff
- prompt treatment when seen
- clean facility
- efficient care for specific procedures like sutures and x-rays
Common complaints
- long wait times
- unprofessional or rude staff interactions
- billing and administrative issues (overcharging, receipt problems)
- perceived poor quality of care or misdiagnosis
In patients' words
"use this facility twice the first time I broke my foot and everyone was so kind and helpful. The other day I was diagnosed with Covid and pneumonia in my right lung. Everyone was very safe and considerate..."
— Birdeye user review"Told my son he had a stomach virus. He actually ended up in the ER with appendicitis and surgery a few hours later. Person examined my son and did not do a simple push test for appen..."
— Apple Maps/Yelp user review"Would avoid this office at all costs. Misdiagnosed with bedbugs when it was poison ivy. Receptionist is incredibly rude and over charges. Billing department says they’re overcharging everyone so they’re not sent to collections..."
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