Belvidere Clinic | UW Health
Urgent Care • Belvidere, IL
Ratings by platform
- Birdeye: 4.8/5 (445)
- Toprated Business: 4.7/5 (412)
What patients say
Patients praise
- Attentive, caring, and compassionate physicians and medical staff
- Patients feel heard and valued by their doctors
- Efficient lab and front-desk experiences for many patients
- High level of professional and medical knowledge displayed by providers
Common complaints
- Frustration with responsiveness and communication from office staff
- Dissatisfaction with staffing shortages and wait times for responses
- Specific complaints regarding administrative efficiency and patient care processes
In patients' words
"Dr. Kellenberger is the best! I have recommended many of my family members and friends request him as their physician. He is both extremely professional, yet very easy going. He makes you feel heard, and truly listens to his patients."
— Patient review on LocalityBiz"Everytime you complain to UW about the time anything takes to get done all you hear is, we're short staffed and very busy."
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