Internal Medicine in Bellingham, WA - PeaceHealth
Internal Medicine • Bellingham, WA
Ratings by platform
- PeaceHealth Provider Page (Dr. Pamela D. Laughlin): 4.8/5 (173 ratings)
- PeaceHealth Provider Page (Dr. Michael J. Geist): 4.9/5 (35 ratings)
- Healthgrades (Dr. Pamela Laughlin): 3.8/5 (22 ratings)
- PeaceHealth Provider Page (Dr. David A. Pash): 4.8/5 (174 ratings)
What patients say
Patients praise
- Many individual physicians receive high ratings for being knowledgeable, caring, and empathetic
- Some patients report excellent experiences with specific doctors and the walk-in clinic services
- Effective use of digital tools like the patient portal for communication with staff
Common complaints
- Long wait times for appointments and phone responsiveness issues
- High medical costs and billing/financial assistance concerns
- Concerns regarding organizational staffing cuts impacting patient care quality and safety
- Mixed reviews on staff compassion and patient-centered communication
In patients' words
"They are understaffed with regard to answering calls and messages to the medical team, sometimes taking 45 minutes to answer the phone and weeks to reply to non-urgent secure messaging questions."
— LocalityBiz review of PeaceHealth Cordata Main Clinic"I'm 75 and have been Dr. Laughlin's patient for 15 years. She is very knowledgeable and caring. Her diagnostic skills are impressive. Most important is her kindness and empathy."
— Healthgrades review of Dr. Pamela Laughlin"From the perspective of those of us whose lives and long-term functioning depend on safe maintenance cardiac rehabilitation, this decision appears to prioritize marginal financial savings over patient safety."
— Cascadia Daily News coverage of patient concerns regarding program changesMore clinics in Bellingham
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