Family Care Network | Clinics & Urgent Care | Skagit & Whatcom
Internal Medicine • Bellingham, WA
Ratings by platform
- Birdeye (Bellingham Bay Family Medicine): 3.7/5 stars (63 reviews)
- Birdeye (Family Health Associates): 3.6/5 stars (46 reviews)
- Yelp (Family Health Associates): 2.8/5 stars (18 reviews)
- Birdeye (Chuckanut Family Medicine): 3.0/5 stars (24 reviews)
What patients say
Patients praise
- Kind, professional, and knowledgeable care from many individual providers
- Helpful and empathetic administrative staff in some locations
- Accessibility of the patient portal for communication
- Clean and organized facilities in some instances
- Efficiency and compassionate care reported at some urgent care visits
Common complaints
- Rudeness or dismissiveness from administrative and reception staff
- Long wait times at urgent care and some clinics
- Perceived lack of compassion or listening from certain providers
- Billing issues, confusion, and perceived lack of transparency
- Policies perceived as overly rigid, such as banning patients after missed appointments
- Concerns regarding medical errors or improper procedural care
In patients' words
"I’ve always had a good experience with the providers and staff at this office... the receptionist, Alicia, was rude and she abruptly hung up without any acknowledgment or attempt to provide help or clarification."
— Birdeye review (Bellingham Bay Family Medicine)"Dr. Fox is not only incredibly knowledgeable and thorough, but also kind, compassionate, and attentive... I felt seen, heard, and genuinely cared for."
— Birdeye review (Family Health Associates)"Spent just over 90 minutes waiting for a PA, he spent at most 15 minutes with me... Avoid this place unless you have a penchant for lighting money on fire."
— LocalityBiz review (Urgent Care - Bellingham)"I was given different totals by the front desk, billing, and administration... that, in addition to two self pay bills being sent to me this year after being told I paid in full... has me concerned about fraud or at very least negligence."
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