Family Care Network
Internal Medicine • Bellingham, WA
What patients say
Patients praise
- Kind, professional, and knowledgeable care from many individual providers
- Helpful and empathetic administrative staff in some locations
- Accessibility of the patient portal for communication
- Clean and organized facilities in some instances
- Efficiency and compassionate care reported at some urgent care visits
Common complaints
- Rudeness or dismissiveness from administrative and reception staff
- Long wait times at urgent care and some clinics
- Perceived lack of compassion or listening from certain providers
- Billing issues, confusion, and perceived lack of transparency
- Policies perceived as overly rigid, such as banning patients after missed appointments
- Concerns regarding medical errors or improper procedural care
In patients' words
"I was given different totals by the front desk, billing, and administration... that, in addition to two self pay bills being sent to me this year after being told I paid in full... has me concerned about fraud or at very least negligence."
— BBB complaintMore clinics in Bellingham
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