Swedish Bellevue Primary Care
Primary Care • Bellevue, WA
Ratings by platform
- Official Swedish Medical Center website: 4.9 out of 5 stars (based on 1,528 ratings) (1,528 ratings)
- BestProsInTown: Not specified (121 reviews)
- Apple Maps: 2.2 out of 5 stars (17 reviews)
What patients say
Patients praise
- Helpful and professional front desk staff
- Clinicians described as attentive and skilled at explaining information
- Convenience and accommodation of patient schedules
- High aggregate patient satisfaction rating on official facility page
Common complaints
- Difficulty scheduling or long wait times for appointments
- Concerns regarding unprofessionalism or dismissive attitude by medical staff and clinicians
- Issues with billing, financial aid, or unexpected charges
- Patients feeling rushed or that their concerns are not being addressed
In patients' words
"I am writing to formally lodge a complaint about the unprofessional and discriminatory treatment I experienced... she reacted with a disgusted sound and then exchanged looks with the junior doctor."
— Better Business Bureau complaint (Swedish Health Services)"Dr. Nguyen's approach was no better. She didn’t explain any of the vitals, rushed through the exam, and was curt and condescending toward my mom."
— User review of Swedish Factoria Primary Care"Don't do it. First of all, took me 8 months to get an appointment. Then 2 weeks before my appointment Doctor Baze cancels and reschedules."
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